We Digitize the Utility Industry

Speed up your digitization with typical industry adapters and processes out of the box. Keep an eye on everything with smart meter. Store large amounts of data securely and provide customer portals.

You have the choice: cloud, on premises or hybrid.

Always keep the overview

The more processes, systems and participants are involved, the more difficult it is to maintain an overview at all times. The X4 Suite provides you all important data from the connected systems and business processes.

Use the right connections

Integrate your systems into the processes. The X4 Suite provides you with industry-typical adapters for network control technology, network analysis, EDM/MDM, workforce management and commercial systems.

Use the right databases

Connect gateways and smart meters with the X4 Suite and store the data in NoSQL databases. Connections to ElasticSearch, Apache Cassandra and Postgres Timescale allow you to save any time series highly performant.

Industry Solutions Speed Up Your Digitization Projects

Typical tasks of the utility industry are provided as process libraries:

  • Complete house connection process from the application form via web portal with integration of the ERP system and GIS connection to the execution and billing.
  • The automated exchange of master data between control system, GIS (Geographic information System) and network calculation reduces input errors and increases data quality. Master data from the ERP and GIS systems form the basis of the industry solutions for maintenance and interference suppression.
  • Data enrichment along the energy supply processes, for example by integrating weather, lightning and market data in the grid control.
  • Generating added value from smart meter data and processing big data from the smart grid efficiently, e.g. when calculating low-voltage load flows based on smart meter data.
  • Workflow for the meter change process, e.g. roll-out processes from classic electricity meters to modern smart meters.
  • Coordination of many work steps at the customer's site and between the IT systems involved using mobile industry solutions based on the X4 Suite.

Customer Portals and Processes

Ready to use industry solutions for house connection commissioning, meter change processes or fault management speed up digitization.

Improved customer loyalty due to portals for:

  • Application and order processing for grid connections
  • Announcement of made and planned energy reductions
  • Fault reports and master data changes by the customer

All processes can also be linked to an existing portal. Integrate our solution into your website and link your customer portal directly to your IT systems without media disruptions.

Do You Have Further Questions?

Your Contact Person

Sales Team Utility IndustryDipl.-Phys. Uwe Jeschke

Sales Manager Utility Industry (Germany South, Switzerland, Austria)